People who use iPhones, iPads, and Macs are at risk of encountering a Unicode attack that can cause the messaging app to crash and lock up the device. The good news is a workaround has been found which can restore the state of said Apple products. What is going on? A bug, known as “Black […]
“Black Dot of Death” locks iOS messaging app
Setting up your new laptop with Windows 10

First things first, what should you do with your brand new laptop? You go through the Windows 10 setup, and you’re all done, right? Not really. Your notebook isn’t ready — until you do some tweaking. Let’s get the ball rolling. #1 Check for updates Your new laptop should check for updates automatically, but you […]
How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]
Android P: Features to Look Forward To

Fans of Android mobile devices look forward to each new version of Google’s operating system as it shows off new features. Aside from being easier and more efficient for developers to create applications on it, there are some improvements for consumers to look forward to when they update or buy a device that runs the […]
The lowdown on virtualization and the cloud

Virtualization and cloud computing are sometimes used interchangeably, and it’s easy to see why people confuse the two. To set the record straight, virtualization is NOT cloud computing. But these two revolutionary technologies often overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day […]
5 new features for Outlook
Highlights from Google I/O 2018

The Google I/O event brings major executives, engineers, and platform developers together to talk about the latest features and developments. This year’s conference just ended, and it looks like consumers have plenty to look forward to. What happened at Google I/O 2018? While the primary focus of the Google I/O conference was on the developers, […]
Windows 10 makes it easy to back up files

Businesses rely on computers for their daily operations, so getting afflicted by ransomware is devastating. It blocks access to all data, which can result in financial losses and the company closing down temporarily or permanently. Fortunately, Windows offers built-in tools and cloud storage options so you won’t have to fear data loss. File History Is […]
Don’t give social media hackers a chance

Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to protect your Facebook or Twitter account. Lockscreens exist for a reason Make […]
How to prevent your laptop from overheating

Laptops may be more affordable than ever, but we’re also using them for more advanced tasks than ever. This means you run the risk of overheating your laptop and causing long-term damage. Here’s how to avoid that. Causes of overheating Laptops create heat during their normal operation. That’s why they’re designed with internal fans that […]
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