VoIP

SIMNET's Cloud Communications Platform

VoIP 911 Registration

Registration Of 911 Service Address:

As required by CRTC guidelines, your information on file with us must always be accurate and up-to-date. To register your phone number for 911 services, copy and paste the attached link into your browser: http://addressinfo.northern911.com or use the form above.

1. To register your phone number for the first time, click “don’t know your passcode?”. You will receive an immediate phone call with your passcode. Once you have the passcode, enter it in the box below. Press “login”.

2. Next, enter the information required below. This is the permanent address that is tied to phone number.

Temporary Address Changes

Because it is possible to move your VoIP phone between locations the onus is on you to update your name, location and/or contact information if you move the phone to another location. If you do not you are at risk of sending police or ambulance services to the wrong location. If your company allows you to move your phone (see your company policy) you will need to enter a temporary location for the phone.

REGISTRATION OF SERVICE ADDRESS: YOU ACKNOWLEDGE AND UNDERSTAND THAT YOU ARE REQUIRED TO KEEP THE ADDRESS FROM WHICH YOU USE YOUR VOIP SERVICE CURRENT WITH SIMNET AT ALL TIMES. IF You change the address from which You use Your VOIP Service or take the Equipment to another location YOU MUST IMMEDIATELY UPDATE the address from which You use Your VoIP service. IF YOU ARE UNABLE TO COMMUNICATE DURING AN EMERGENCY CALL, EMERGENCY RESPONSE WILL BE DISPATCHED TO THE LAST SERVICE ADDRESS PROVIDED BY YOU. YOU ACKNOWLEDGE AND UNDERSTAND SHOULD YOU FAIL TO KEEP YOUR VOIP SERVICE ADDRESS CURRENT, Your ability to access 9-1-1 in the event that you are unable to communicate during an emergency call will be adversely affected.